• Set expectation of final stone deliveries based on getting submittal drawings out and back as soon as possible. Explain to the customer why this is important to them and how it affects their project.
Outline:
8.0 Convert Bid to Job 9.0 Job Number Assignment 10.0 Production Preparation 10.1 Job Evaluation And Assignment
10.2 RFI Request For Information
10.3 Submittal Preparation - (Prepare unit and support drawings as needed for customer approval.) 10.4 Submittal Return Process
10.4.1 Submittal Send To Customer
10.4.2 Submittal Follow-Up
10.5 Change Order Process
10.6 Re-Submit Preparation - (Revise submittal drawings as needed) 10.7 Re-Submit Receipt From Customer - (Receive, evaluate and record receipt of approved re-submittal drawings) 10.8 Production Package Process
10.9 Blue Dot Preparation - (Prepare all drawings and data needed for new mold creation and stone production) 11.0 Production 12.0 Shipping