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| PTL 14.0 Follow Up Mandate |
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Goal:
• Make sure the customer is pleased with everything about their finished project, and with Stone Legends.
• Brands the company positively, and builds customer relationships.
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Outline:
11.0 Production
12.0 Shipping
13.0 Financial Job Closure
PTL 14.0 Follow Up Mandate
14.1 Drawings Catalog or Archive
14.2 Relationship Prospecting
14.3 Marketing Photo Opportunities
14.4 Referrals or Letters of Recommendation
14.5 Trouble Ticket
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Resources:
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