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PTL 4.1 Contact Communications


Goal:

• To get in direct communication with the contact, to start a positive customer relationship early and build customer confidence.

Outline:

PTL 4.0 Gather Contact Data Details
          4.1 Contact Communications
                        4.1.1 Phone Call
                        4.1.2 Send Marketing Material
                        4.1.3 Request Information
          4.2 Contact Follow Up
                        4.2.1 Phone Call Follow Up
                        4.2.2 Marketing Material Follow Up
          4.3 Build Details
          4.4 Pre Associate ID
          4.5 Contact Potential